Need to contact us about your custom packaging project? Whether you’re finalizing your design, starting a new order, or just have questions, our team is here to help.
From hands-on design support to order updates, we’ll make your packaging process simple and stress-free.
When you contact us, we’ll try our best to reply within one business day
We support small businesses, startups, and growing brands of all sizes. Whether you’re placing your first order or need help with something in progress, no question is too small.
Use the form on this page and we’ll reply within one business day (often sooner). Friendly support and fast turnaround times are what we’re known for.
Reach out through the form on this page and we’ll get back to you within one business day (or sooner). We’re known for friendly service and fast turnaround times.
Here’s how we can help:
You might also find answers on our FAQs page, or feel free to browse our custom boxes.
And for packaging inspiration, check out our Instagram Page.
Upload your artwork along with any instructions, and our expert design team will help create a personalized packaging proof within 48 hours — completely free!
What’s the difference between a product box and a mailer box?
Product boxes are typically made with thinner paperboard and used for display packaging inside retail or shipping containers, while mailer boxes are more durable and designed for direct shipping.
Can I order a sample before a full run?
Yes, we offer single box samples so you can check the print quality and materials before committing to a full order.
Do I need to provide artwork?
Yes, we’ll need your logo, brand assets, and a description of the layout. We’ll help you set up the design for print or provide a dieline if you’re working with a designer.
Are the materials recyclable?
Absolutely, all of our boxes are made with recyclable materials and printed with eco-conscious inks.
How long will it take?
Most orders are produced and shipped within 5-7 business days after proof approval.
